How long does this promotion run?
The offer commences for eligible purchases on 1 October 2026
and closes for purchases at 11.59pm (AEDT) 4 November 2026 ("Purchase Period").
Claims open 1 October 2026
and close at 11.59pm (AEDT) 30 November 2026 ("Claim Period").
What do I need to do to claim?
To be eligible to submit a claim, you must purchase a new Eligible Product from a Participating Retailer,
either in-store or online in Australia, during the Purchase Period and while stocks last.
The full list of Eligible Products and their corresponding Cash Back values can be found in Appendix A of the Terms and Conditions.
Refurbished or second-hand products and products purchased from retailers that are not participating in the promotion are not eligible.
You must have fully paid for the Eligible Product before submitting your claim. The purchase receipt must show a zero balance.
How do I submit a claim?
During the Claim Period, you must:
Visit www.fridgecashback.com.au and follow the prompts to the promotion claim page.
Complete the online claim form, including your full name, mailing address, valid email address,
mobile number, Eligible Product model and serial number, purchase date and Participating Retailer.
Upload a legible copy of your purchase receipt showing the Participating Retailer, Eligible Product purchased, purchase date and zero balance.
Submit the completed online claim form.
After submitting your claim, you will receive an email confirming that your claim has been received and is subject to verification. If your claim is approved, you will receive a second email confirming that your claim is valid.
Can I send my receipt by email or post?
No. You must upload your receipt when you submit your online claim.
What if I do not have internet access?
If you do not have internet access, you can call 1800 285 285 for assistance or to submit a claim over the phone.
Is there an age limit for this promotion?
Yes. The promotion is open to Australian residents aged 18 years or over.
Where can I purchase an Eligible Product?
Eligible Products must be purchased from one of the following Participating Retailers, either in-store or through the retailer’s Australian online store:
- Begents powered by Betta
- Betta Home Living
- Billy Guyatts
- Bing Lee
- Bi-Rite Home Appliances
- Designer Appliances
- E & S Trading
- Elite Appliances
- Hart & Co
- JB Hi-Fi (this does NOT include The Good Guys who trade as a separate entity)
- Retravision
- Spartan Appliances
- Stan Cash
JB Hi-Fi does not include The Good Guys, which trades as a separate retail business.
Can I purchase an Eligible Product online?
Yes. Eligible Products may be purchased online, provided they are purchased new from the Australian online store of a Participating Retailer.
Purchases from eBay, Amazon, Kogan, Facebook Marketplace, Gumtree or any other retailer or marketplace not listed as a Participating Retailer
are not eligible.
Do I have to provide my original receipt?
No. You should retain your original receipt for warranty and verification purposes and provide a legible copy when making your claim.
The purchase receipt must clearly show:
- the Participating Retailer;
- the Eligible Product purchased;
- the date of purchase; and
- a zero or nil balance.
Unreadable, badly damaged, out-of-focus or altered receipts may require further investigation and may result in the claim being deemed invalid.
You may be asked to provide your original receipt as proof of purchase. Failure to provide satisfactory proof of purchase when requested may result in your claim being invalidated.
Who do I contact if I have problems submitting my claim?
First, check that you have completed all required fields correctly and provided all requested information.
If you are still experiencing problems, call 1800 285 285 to speak with our customer service team.
Can I claim more than once?
Yes. A maximum of two claims is permitted per person.
Each claim must relate to an Eligible Product and must be submitted in accordance with the claim requirements.
Can I use the same receipt for more than one claim?
Yes, provided the receipt shows that more than one Eligible Product was purchased.
A maximum of two claims is permitted per person, and each Eligible Product being claimed must appear on the receipt.
What is the bonus offered through this promotion?
The bonus is a Cash Back.
The Cash Back amount depends on the Eligible Product purchased.
The full list of Eligible Products and Cash Back values can be found in Appendix A of the Terms and Conditions.
How long will it take to validate my claim?
Subject to receiving a valid purchase receipt and all required information, claims will generally be validated within 5–7 working days.
How long will it take to receive my Cash Back?
Once your claim and proof of purchase have been validated, please allow up to six weeks to receive your CashSelector link by email.
How will my Cash Back be paid?
Payment of the Cash Back will be managed through the CashSelector platform.
Once your claim has been validated, an email containing a CashSelector link will be sent to the email address provided in your claim.
By following the link, you can choose to have the Cash Back transferred by Electronic Funds Transfer to a valid Australian bank account.
You are responsible for ensuring that the email address supplied with your claim is correct, active and monitored. Incorrect or invalid bank account details may result in delayed payment or loss of payment.
When does my CashSelector link expire?
Your CashSelector link will expire six months from its date of issue.
You must use the link before it expires.
Use of the CashSelector platform and CashSelector links is subject to the terms and conditions available at
cashselector.com.au/tnc.
Which refrigerator models are eligible?
The eligible refrigerator models and their corresponding Cash Back values are listed in Appendix A of the Terms and Conditions available at:
fridgecashback.com.au/terms
Any other questions?
Please call 1800 285 285.